Frequently Asked Questions
Everything you need to know about your culinary journey with KitchenAid.
What is the standard shipping timeframe for large appliances?
Standard shipping for large appliances typically takes 5-7 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do KitchenAid stand mixers come with a warranty?
Yes, most of our stand mixers include a 1-year limited warranty from the date of purchase, covering defects in materials and workmanship under normal household use.
What is your return policy for small appliances?
You can return small appliances within 30 days of delivery for a full refund. Items must be in their original packaging and include all accessories and manuals.
How do I find the right attachments for my specific mixer model?
All KitchenAid power hub attachments are designed to fit every stand mixer model manufactured since 1919, ensuring universal compatibility across our range.
Do you offer financing options for premium kitchen suites?
Yes, we offer flexible financing plans through our partner providers, allowing you to pay for your premium appliances over monthly installments.
How can I register my new product for support?
You can register your product on our website using the model and serial numbers found on the product's identification tag to ensure faster service and safety notifications.